After reading your original post again I think your dilemma is based on file size, as Seamonster stated. Your upload picture size must be under 150KB in total size. If it is over it will not be accepted. Adjust image size from the menu (not sure of your program so I can't be more specific than that). Usually 800X600 will do the trick. Editing a photo can increase the file size so do what you want to the photo first, then change the size of the image last. And make sure when you save the final copy it is in the .jpg extension.